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Audio/Video Client Support Field Technician (London)
location Londonjob area Technical
posted on 31/1/2008
Are you
• Fluent in the English language?
• A good communicator with excellent customer-facing service experience?
• Professional, flexible, reliable, and punctual?
Do you have
• Some experience with audiovisual equipment and PCs, and/or knowledge of videoconferencing and telecommunications?
Do you want to
• Be in control of your work schedule?
• Get training in videoconferencing and videostreaming technologies?
• Work with creative business professionals in a friendly environment?
The Company
We are an innovative world leader in live and on-demand videostreaming/webcasting. Over 500 of the world’s leading companies use our services, enabling them and their clients to view our broadcasts and save time, costs and the need to travel. We provide services from over 300 top quality locations worldwide, including testing, monitoring and operating audiovisual equipment on location.
The Job
This is a front-line, key role which will involve interacting with clients on site and establishing and maintaining our reputation for outstanding service. You will operate video-conferencing and videostreaming equipment during live meeting broadcasts on location and provide troubleshooting assistance to our Global Technical Centers. A flexible, positive and solution-focused attitude is essential.
Broadcasts typically last 7 to 8 hours and may take place any time between 5am and 11pm on weekdays. Jobs are usually scheduled between one and two weeks in advance, but may be assigned as late as the day of the broadcast. You will be required to work at multiple locations in your area.
To apply
Please send your CV and covering letter (both in English) by email, with your city in the subject line, to csrlistings@yahoo.co.uk
We are no longer accepting applications for this job.
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