Re: Network Solutions/Internic - It is hopeless to solve problemswith them, they are crooks. Maybe i

date posted 10th March 2000 23:40

Please remove [EMAIL REMOVED] we're tired of seeing this mail and
will simply filter you if it persists.

----- Original Message -----
From: Vratislav Kuska [EMAIL REMOVED]
To: Derek R. Anderson [EMAIL REMOVED] [EMAIL REMOVED]
Cc: [EMAIL REMOVED] Richard Lau [EMAIL REMOVED] Karel Spada
[EMAIL REMOVED]
Sent: Friday, March 10, 2000 4:20 PM
Subject: Re: Network Solutions/Internic - It is hopeless to solve
problemswith them, they are crooks. Maybe if we get enough people we can
goagainst them and take legal action.


> >Maybe if we get enough people we can go against them and take legal
action.
>
> Excellent idea. I am in. Anyone else?
>
> [EMAIL REMOVED]
>
> At 23:58 -0800 3/9/0, Derek R. Anderson wrote:
> >There is nothing to do, It is hopeless to solve problems with them, they
are
> >crooks.
> >Maybe if we get enough people we can go against them and take legal
action.
> >I have alot of proof where they took money from me and didnt credit the
> >proper
> >domain name. I have a list of 20 (TWENTY) Customer Service Reps I talked
to
> >within a month period about a refund and NONE of them helped, no call
backs
> >as promised. And since they have no toll free number I have a HUGE
freaking
> >phone bill...
> >
> >Derek...
> >
> >---
> >Derek R. Anderson - [EMAIL REMOVED]
> >Active Imagination Art Studios - www.aias-inc.com
> >NetExpress Webhosting - www.netxp.com
> >Toll Free: (888) 644-AIAS
> >Central Florida: (904) 788-2586
> >FAX: (425) 871-0889
> >
> >----- Original Message -----
> >From: Vratislav Kuska [EMAIL REMOVED]
> >To: [EMAIL REMOVED]
> >Cc: [EMAIL REMOVED] Karel Spada [EMAIL REMOVED]
> >Sent: Thursday, March 09, 2000 7:49 PM
> >Subject: Network Solutions/Internic
> >
> >
> >> Hello,
> >>
> >> it might be sligthly off topic, but it is important. I have bad
experience
> >> with Internic. They cancelled for "non-payment" several domains,
although
> >> in other correspondence they acknowledged receiving payments.
> >>
> >> Several people reported the same or similar problems. Does anyone on
the
> >> list have experience with Internic?
> >>
> >> Cheers,
> >>
> >> Vraatia
> >>
> >> X-From_: [EMAIL REMOVED] Thu Mar 09 14:03:07 2000
> >> From: "Mary Graham" [EMAIL REMOVED]
> >> To: "Vratislav Kuska" [EMAIL REMOVED]
> >> Subject: Re: >why am i receiving this?
> >> Date: Thu, 9 Mar 2000 11:03:52 -0800
> >> MIME-Version: 1.0
> >> X-Priority: 3
> >> X-MSMail-Priority: Normal
> >> X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2615.200
> >>
> >> Vratislav: Thank you for your emails telling me how messed up NSI
is..I
> >> already know as I worked for the company! That's why I am now with
Tonic!
> >> Good luck in your battle, however I think it will be an uphill one!
> >> It takes NSI forever ( if ever) to issue a refund check. I would
suggest
> >> you use a different registry to register your .com's.
> >>
> >>
> >> >X-From_: [EMAIL REMOVED] Tue Mar 07 22:40:28 2000
> >> >From: "Derek R. Anderson" [EMAIL REMOVED]
> >> >To: [EMAIL REMOVED]
> >> >Subject: Network Solution
> >> >Date: Tue, 7 Mar 2000 22:45:03 -0800
> >> >MIME-Version: 1.0
> >> >X-Priority: 3
> >> >X-MSMail-Priority: Normal
> >> >X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2314.1300
> >> >
> >> > Network Solutions has taken my company for $140 two months ago, I
> >> >have been told about 10 times it will be refunded within 3-5 business
> >> >days but it has not happened, I am very upset by their neglect and
would
> >> >appreciate any information you get in the future on resolving matters.
I
> >> >wonder how many THOUSANDS of people this has happened to and the
> >MILLIONS
> >> >of dollars they have gotten as a result. I know one other company in
my
> >> >area that lost $70 this way as well... If I can help please let me
> >> >know!Derek... Vice President, AIAS, Inc. ---Derek R. Anderson -
> >> [EMAIL REMOVED] Imagination Art Studios -
> >> >www.aias-inc.comNetExpress Webhosting -
> >> >www.netxp.comToll Free: (888) 644-AIASCentral Florida: (904)
> >788-2586FAX:
> >> >(240) 368-7467
> >> >
> >>
> >> >>X-From_: [EMAIL REMOVED] Wed Mar 08 05:43:07 2000
> >> >>X-Authentication-Warning: technologies.com.br: Host
> >> >>97-BARC-X34.libre.retevision.es [62.82.12.97] claimed to be columbia
> >> >>From: "TargetDomain" [EMAIL REMOVED]
> >> >>To: "Vratislav Kuska" [EMAIL REMOVED]
> >> >>Subject: Re: Cancelled domains, non-applied payments - LAST ATTEMPT
> >> >>BEFORETHE COURT ACTION!
> >> >>Date: Wed, 8 Mar 2000 09:22:57 +0100
> >> >>MIME-Version: 1.0
> >> >>X-Priority: 3
> >> >>X-MSMail-Priority: Normal
> >> >>X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2919.6600
> >> >>X-MIME-Autoconverted: from 8bit to quoted-printable by
> >> >>technologies.com.br id GAA26141
> >> >>
> >> >>Hi Vratislav,
> >> >>I know how you feel !
> >> >>I have several similar problems with Networksolutions.
> >> >>Not the way you have, but I also never received any support or
> >> >>answers to my questions (besides those useless autoreplys).
> >> >>
> >> >>I am with you
> >>
> >> >>
> >> >>Harry
> >> >>
> >> >>TargetDomain
> >> [EMAIL REMOVED]
> >> >>http://www.targetdomain.com
> >> >>Fax: +01 (413) 431-6097
> >> >>
> >>
> >> >>X-From_: [EMAIL REMOVED] Wed Mar 08 13:33:29 2000
> >> >>From: "Mary Graham" [EMAIL REMOVED]
> >> >>To: "Vratislav Kuska" [EMAIL REMOVED]
> >> >>Subject: Tonic Domains Corp. NOT NSI
> >> >>Date: Wed, 8 Mar 2000 10:34:15 -0800
> >> >>MIME-Version: 1.0
> >> >>X-Priority: 3
> >> >>X-MSMail-Priority: Normal
> >> >>X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2615.200
> >> >>
> >> >>Vratislav:
> >>
> >> >>I used to work at NSI! Their billing system is a mess.
> >> >>
> >> >>Mary Graham
> >> >>Tonic
> >> [EMAIL REMOVED]
> >>
> >>
> >>
> >> >>----- Original Message -----
> >> >>From: "Vratislav Kuska" [EMAIL REMOVED]
> >> >>To: "Billing Role Account" [EMAIL REMOVED]
> >> >>Cc: [EMAIL REMOVED] [EMAIL REMOVED]
> >> [EMAIL REMOVED] [EMAIL REMOVED] "Accounts
Receivable
> >> >>Dept." [EMAIL REMOVED] "S-Posting" [EMAIL REMOVED]
> >> [EMAIL REMOVED] "Karel Spada" [EMAIL REMOVED]
> >"Internet
> >> >>Domain Registrars" [EMAIL REMOVED]
> >> >>Sent: Wednesday, March 08, 2000 3:59 AM
> >> >>Subject: Cancelled domains, non-applied payments - LAST ATTEMPT
> >BEFORETHE
> >> >>COURT ACTION!
> >> >>
> >> >>
> >> >>> Cancelled domains, non-applied payments - LAST ATTEMPT BEFORE THE
> >COURT
> >> >>> ACTION!
> >> >>> Attn.
> >> >>> 1. COO, CEO Network Solutions
> >> >>> 2. Head, Accounting, Network Solutions
> >> >>> 3. Head, Accounts Receivable, Network Solutions
> >> >>> 4. Head, Customer Service, Network Solutions
> >> >>> 5. Head, Domains database, Network Solutions
> >> >>>
> >> >>> WITHOUT PREJUDICE!
> >> >>>
> >> >>> On September 20, 1999 Network Solutions received AMEX money order
for
> >> >>$70.00.
> >> >>>
> >> >>> On November 2, 1999, Network Solutions received AMEX money order
for
> >$105.
> >> >>>
> >> >>> Those payments were for:
> >> >>> 1. Invoice No. 11456869, AdentWorld.com, $70.00
> >> >>> 2. Invoice No 13802913, abcWorld.net, $35.00
> >> >>> 3. Invoice No 14433306, AccmIn.com, $70.00
> >> >>>
> >> >>> For unexplained reason those payments were never applied to the
> >invoices
> >> >>as
> >> >>> advised
> >> >>>
> >> >>> 1. on the money orders
> >> >>> 2. on payment advice enclosed with the payments (invoices not yet
> >received
> >> >>from
> >> >>> Network Solutions/Internic at this time2. over the phone
> >> >>> 3. by letters
> >> >>> 4. by numerous (over 100! in total) e-mails
> >> >>>
> >> >>> All my communication was ignored (only answers received were form
> >letters
> >> >>> unrelated to the problem) and domains eventually cancelled.
> >> >>>
> >> >>> Here is one sample from many attempts to correct the situation:
> >> >>>
> >> >>> >Network Solutions report: "We are unable to post your payment."
> >> >>> >
> >> >>> >1. September 20, 1999, Check Number 101955501, Check Date 9/8/99,
> >Check
> >> >>> >Amount $70.00. Amount Unapplied $70.00. Internal NSI Ref. No.
39331.
> >> >>> >
> >> >>> >This payment was for:
> >> >>> >3 10/15 1999 11456869 AdentWorld.com 09/03/99 70
> >> >>> > 101955501 70
> >> >>> >
> >> >>> >2. November 2, 1999, Check Number: 101961297, Check Date:
10/19/99.
> >> >>Check
> >> >>> >Amount $105. Amount Unapplied $105.00. Internal NSI Ref. No.
41355.
> >> >>> >
> >> >>> >This payment was for:
> >> >>> >1 11/28 1999 13802913 abcWorld.net 10/19/99 35
> >> >>> > 101961297 105
> >> >>> >2 12/17 1999 14433306 AccmIn.com 10/19/99
> >> >>> > 70 101961297 105
> >> >>>
> >> >>>
> >> >>>
> >> >>> I request:
> >> >>>
> >> >>> 1. immediate correction of all Network Solutions/Internic errors
> >> >>>
> >> >>> 2. adequate compensation for time, inconvenience, stress and
damages
> >> >>>
> >> >>>
> >> >>> Govern yourself accordingly.
> >> >>>
> >> >>>
> >> >>> Yours truly,
> >> >>>
> >> >>> Vratislav Kuska
> >> >>> Kuska Marketing
> >> >>> [EMAIL REMOVED]
> >> >>>
> >> >>> 117 Westmoreland Rd.
> >> >>> Kingston, Ontario
> >> >>> Canada K7M 1J6
> >> >>> Tel. (+1-613) 545-3885
> >> >>> Fax. (+1-613) 545-9458
> >> >>>
> >> >>>
> >> >>> >
> >> >>> >Network Solutions report: "We are unable to post your payment."
> >> >>> >
> >> >>>
> >> >>> >2. November 2, 1999, Check Number: 101961297, Check Date:
10/19/99.
> >> >>Check
> >> >>> >Amount $105. Amount Unapplied $105.00. Internal NSI Ref. No.
41355.
> >> >>> >
> >> >>> >This payment was for:
> >> >>> >1 11/28 1999 13802913 abcWorld.net 10/19/99 35
> >> >>> > 101961297 105
> >> >>> >2 12/17 1999 14433306 AccmIn.com 10/19/99
> >> >>> > 70 101961297 105
> >> >>> >
> >> >>> >
> >> >>>
> >> >>> Following are examples of responses (besides automatic e-mail
> >> >>confirmations
> >> >>> of receipt of my e-mails) I received from Network
Solutions/Internic:
> >> >>>
> >> >>> >>X-From_: [EMAIL REMOVED] Tue Oct 05 08:09:45 1999
> >> >>> >>From: Billing Role Account [EMAIL REMOVED]
> >> >>> >>Subject: Re: FIFTH REQUEST! Re: No. 39331, [NIC-990915.110f0]
> >PE2399 -
> >> >>> >>To: [EMAIL REMOVED] (Vratislav Kuska)
> >> >>> >>Date: Tue, 5 Oct 1999 03:41:31 -0400 (EDT)
> >> >>> >>X-MTS-Ticket: 990915.110f0
> >> >>> >>X-MTS-Type: Billing
> >> >>> >>X-MTS-Priority: Normal
> >> >>> >>X-MTS-Mode: Unknown
> >> >>> >>X-MTS-Status: Open
> >> >>> >>X-MTS-Timestamp: 991003140531
> >> >>> >>MIME-Version: 1.0
> >> >>> >>
> >> >>> >>>
> >> >>> >>Thank you for contacting Network Solutions.
> >> >>> >>
> >> >>> >>If you have not yet paid for your domain name registration, we
offer
> >a
> >> >>> >>variety
> >> >>> >>of ways ..... (deleted)
> >> >>> >>
> >> >>> >>Questions concerning invoicing and payment procedures should be
> >directed
> >> >>to
> >> >>> [EMAIL REMOVED] Please include your domain name and/or
invoice
> >> >>> >>number in
> >> >>> >>all correspondence.
> >> >>> >>
> >> >>> >>Best Regards,
> >> >>> >>donny F >
> >> >>> >
> >> >>>
> >> >>> >>>>>
> >> >>> >>X-From_: [EMAIL REMOVED] Fri Nov 12 01:43:11 1999
> >> >>> >>From: Billing Role Account [EMAIL REMOVED]
> >> >>> >>Subject: Re: [NIC-991111.1ce06] Attn. Accounts Receivable Dept.,
> >> >>S-Posting
> >> >>> >>To: [EMAIL REMOVED] (Vratislav Kuska)
> >> >>> >>Date: Fri, 12 Nov 1999 01:41:22 -0500 (EST)
> >> >>> >>X-MTS-Ticket: 991111.1ce06
> >> >>> >>X-MTS-Type: Billing
> >> >>> >>X-MTS-Priority: Normal
> >> >>> >>X-MTS-Mode: Unknown
> >> >>> >>X-MTS-Status: Open
> >> >>> >>X-MTS-Timestamp: 991111115432
> >> >>> >>MIME-Version: 1.0
> >> >>> >>
> >> >>> >>>
> >> >>> >>Thank you for contacting Network Solutions.
> >> >>> >>
> >> >>> >>We are investigating payments due for abcworld.net and
> >adentworld.com.
> >> >>> >>Unfortunately we do not have record of AccmIn.com being
registered.
> >If
> >> >>> >>you would still like to register the domain name AccmIn.com
please
> >> >>follow
> >> >>> >>the instructions below. *
> >> >>> >>
> >> >>> >>Best Regards,
> >> >>> >>Dennis T.
> >> >>> >>Network Solutions Registration Services
> >> >>> >>
> >> >>> >>World Wide Web: http://www.networksolutions.com
> >> >>> >>E-mail: [EMAIL REMOVED]
> >> >>> >>Tax ID #: 52-1146119 cc 10/14/99
> >> >>> >>nsi_rp60
> >> >>> > >>> >
> >> >>> >* Standard info. about how to register a domain name deleted by me
> >> >>(v.k.).
> >> >>> >
> >> >>> >>Date: Thu, 11 Nov 1999 10:12:45 -0500
> >> >>> >>To: Accounts Receivable Dept., S-Posting [EMAIL REMOVED]
> >> >>> >>From: Vratislav Kuska [EMAIL REMOVED]
> >> >>> >>Subject: Attn. Accounts Receivable Dept., S-Posting
> >> >>> >>Cc:
> >> >>> >>Bcc: [EMAIL REMOVED] [EMAIL REMOVED]
> >> >>> >>X-Attachments:
> >> >>> >>
> >> >>> >>Attn. Accounts Receivable Dept., S-Posting
> >> >>> >>
> >> >>> >>1. Payment for domain AdentWorld.com
> >> >>> >>Invoice Number 11456869
> >> >>> >>Check Number: 101955501
> >> >>> >>Check Date: 9/8/99
> >> >>> >>Check Amount $70.00
> >> >>> >>Internal NSI Ref. No. 39331
> >> >>> >>
> >> >>> >>
> >> >>> >>2. Payment for domains
> >> >>> >>a. AccmIn.com
> >> >>> >>b. abcWorld.net
> >> >>> >>
> >> >>> >>a. Payment for domain AccmIn.com
> >> >>> >>Invoice Number Never received
> >> >>> >>Check Number: 101961297
> >> >>> >>Check Date: 10/19/99
> >> >>> >>Check Amount $105.00, $70.00 for AccmIn.com
> >> >>> >>Internal NSI Ref. No. 41355
> >> >>> >>
> >> >>> >>b. Payment for domain abcWorld.net (renewal)
> >> >>> >>Invoice Number 11456869
> >> >>> >>Check Number: 101961297
> >> >>> >>Check Date: 10/19/99
> >> >>> >>Check Amount $105.00, $35.00 for abcWorld.net
> >> >>> >>Internal NSI Ref. No. 41355
> >> >>> >>
> >> >>> >>
> >> >>> >>Vratislav Kuska
> >> >>> >>Kuska Marketing
> >> >>> >>117 Westmoreland Rd.
> >> >>> >>Kingston, Ontario
> >> >>> >>Canada K7M 1J6
> >> >>> >>Tel. (+1-613) 545-3885
> >> >>> >>Fax. (+1-613) 545-9458
> >> >>> [EMAIL REMOVED]
> >> >>> >
> >> >>> >
> >> >>> >Network Solutions report: "We are unable to post your payment."
> >> >>> >
> >> >>> >1. September 20, 1999, Check Number 101955501, Check Date 9/8/99,
> >Check
> >> >>> >Amount $70.00. Amount Unapplied $70.00. Internal NSI Ref. No.
39331.
> >> >>> >
> >> >>> >This payment was for:
> >> >>> >3 10/15 1999 11456869 AdentWorld.com 09/03/99 70
> >> >>> > 101955501 70
> >> >>> >
> >> >>> >2. November 2, 1999, Check Number: 101961297, Check Date:
10/19/99.
> >> >>Check
> >> >>> >Amount $105. Amount Unapplied $105.00. Internal NSI Ref. No.
41355.
> >> >>> >
> >> >>> >This payment was for:
> >> >>> >1 11/28 1999 13802913 abcWorld.net 10/19/99 35
> >> >>> > 101961297 105
> >> >>> >2 12/17 1999 14433306 AccmIn.com 10/19/99
> >> >>> > 70 101961297 105
> >> >>>
> >> >>>
> >> >>>
> >> >>> At 3:13 -0500 1/21/0, Billing Role Account wrote:
> >> >>> >We have received your message stating that you have already paid
for
> >> >>> >your domain name registration(s). Our records currently indicate
> >that
> >> >>> >your domain has been cancelled. We will look into this matter
> >further.
> >> >>> >
> >> >>> >If you have not already done so, please help our investigation
> >> >>> >
> >> >>> >If you paid by Check, please send:
> >> >>> >
> >> >>> > - the domain name(s)
> >> >>> > - the invoice number(s)
> >> >>> > - the check number
> >> >>> > - the address to which the check was mailed
> >> >>> > - your name and address as it appears on the check
> >> >>> > - the date the check cleared the bank
> >> >>> > - the amount of check, and
> >> >>> > - if available, a copy of the front and back of the cancelled
> >check.
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >>> Vratislav Kuska
> >> >>> ABC International
> >> >>> 117 Westmoreland Rd.
> >> >>> Kingston, Ontario
> >> >>> Canada K7M 1J6
> >> >>> Tel. (+1-613) 545-3885
> >> >>> Fax. (+1-613) 545-9458
> >> >>> [EMAIL REMOVED]
> >> >>> http://www.natnews.com/vkuska.html
> >> >>>
> >> >>> Concepts and scripts of effective
> >> >>> Internet presentations. Evaluation
> >> >>> and improvement of existing sites.
> >> >>>
> >> >>> Double number of visitors to your web site in three months with our
> >> >>> proprietary, unique method.
> >> >>>
> >>
> >>
> >>
> >> Vratislav Kuska
> >> ABC International
> >> 117 Westmoreland Rd.
> >> Kingston, Ontario
> >> Canada K7M 1J6
> >> Tel. (+1-613) 545-3885
> >> Fax. (+1-613) 545-9458
> >> [EMAIL REMOVED]
> >> http://www.natnews.com/vkuska.html
> >>
> >> Concepts and scripts of effective
> >> Internet presentations. Evaluation
> >> and improvement of existing sites.
> >>
> >> Double number of visitors to your web site in three months with our
> >> proprietary, unique method.
> >>
> >>
> >>
> >>
> >>
> >> .
> >>
> >>
> >>
> >> .
> >>
> >>
> >>
> >>
> >>
> >>
>
>
>
>
> Vratislav Kuska
> ABC International
> 117 Westmoreland Rd.
> Kingston, Ontario
> Canada K7M 1J6
> Tel. (+1-613) 545-3885
> Fax. (+1-613) 545-9458
> [EMAIL REMOVED]
> http://www.natnews.com/vkuska.html
>
> Concepts and scripts of effective
> Internet presentations. Evaluation
> and improvement of existing sites.
>
> Double number of visitors to your web site in three months with our
> proprietary, unique method.
>
>
>
>
>
> .
>
>
>
> .
>
>
>
>
>