Re: FN-FORUM Dealing with an awkward client?

date posted 4th December 2002 20:24

on 4/12/02 1:04 pm, Paul J White at [EMAIL REMOVED] wrote:

>> I'm sure most of us have got them, so how about a discussion on how people
>> deal with awkward clients?
>>
> We've just encountered one we probably won't be dealing with! Got a lead
> from a bloke that outsources some web work our way, to ring this Estate
> agent who wants a site. Ema rings and asks when we can make an appointment
> to discuss his requirements - updateable pages, site search by
> price/location, whatever else... He, very rudely, says I don't want to talk
> about all that stuff, just give me a price!
>
> Now, I have suggested she rings back and says "I want to buy a house". Yes
> madam, a flat or a mansion, in Byker or Bayswater, he will reply? Imagine
> his reaction if she said, I don't want to talk about all that stuff, just
> give me a price... twat.
>
> Paul.
We just had a baaad experience and my rant was very long so I've deleted
it... the moral is:

'Trust yourself, if you think the client is a prat when you start to work
with them you can almost guarantee that a year later they will have proved
you right.'

Major deleted gripe over, now get me some beer
Carla
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