RE: FN-FORUM Email & Hosting

date posted 5th December 2002 17:38

We have a reseller account with Fasthosts and provide hosting and mail
to clients. Clients that are using their own ISPs (e.g. BT, Freeserve)
are talked through setting up their mail client with the relevant
account details and unless the recipient looks in the message headers
they're not going to know that the e-mail hasn't come direct from the
senders own mail server/domain. My ISP is Freeserve and I have numerous
accounts set up and as far as I'm aware all my mail is delivered with
nothing other than my respective mail address(es) showing.

Fasthosts do offer the Fasthosts Dial service to existing customers -
0845 number, no additional charges - if you use this then the mail will
be physically emanating from the hosted domain.

Does this make sense?! Hope so!

General Fasthosts comments - we had some irritating problems with them
about 18 months ago but have generally found they've now got their act
together. Support is usually pretty good (and prompt now too!)

HTH

-----Original Message-----
From: [EMAIL REMOVED]
[EMAIL REMOVED] On Behalf Of Paul McKeever
Sent: 05 December 2002 15:00
To: [EMAIL REMOVED]
Subject: FN-FORUM Email & Hosting


Hi,

Another question - does anyone here use fasthosts for their hosting? If
so, when you offer your customers email, what do you do for an SMTP
server if they're using an ISP like BTOPENWORLD (unhelpful bast**ds) who
disallow emails from an address they don't host?

This issue is a real pain in the arse - we're currently using a piece of
software called Postcast Server (http://www.gatecomm.com) which is OK
but v. unprofessional to give to clients (makes us look like muppets).

If there is no easy way around this, In guess the obvious solutions are
perhaps to

1. Find another host or
2. Invest in our own dedicated server

but neither of these options is particularly attractive at the mo.

Any comments on Fasthosts in general?

Cheers,



Paul


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