Re: FN-FORUM Re: [ OT ] physics question...

date posted 10th January 2003 18:14

I dunno. There's plenty that overseas developers can do very well, but also
stuff they can't - like give effective support in another language or write
documentation (a not-to-be-mentioned software house outsourced some of their
user guides to India, so the home team had to rewrite them - took twice as
long as if they hadn't outsourced it and cost more).

BT is encouraging the outsourcing of call centres (apparently they think
they'll get an opportunity to sell comms links...)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Kathy
http://www.vendetta.co.uk
DNRC Minister for Useful but Irritating Information and Trivia
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
----- Original Message -----
From: "Andy Macnaughton-Jones" [EMAIL REMOVED]
To: [EMAIL REMOVED]
Sent: Friday, January 10, 2003 5:44 PM
Subject: RE: FN-FORUM Re: [ OT ] physics question...


> I think we're seeing a medium term effect. When companies realise that
> it's not just costs that are important because they get scr3wed over by
> cheap/foreign outsourced companies then they'll come back to more local
> suppliers. It's not the same as with a comodity like sportswear where
> you've got something that an "unskilled" labourer can make - as software
> gets ever more complex they're going to find that as technologically
> advanced as they'd like to think they are, you're going to need highly
> trained, highly specialised developers and engineers to implement the
> solutions that companies expect and you're not going to get that with
> all of the outsourced companies.
>
> -----Original Message-----
> From: Marion Chappell [EMAIL REMOVED]
> Sent: 10 January 2003 17:25
> To: [EMAIL REMOVED]
> Subject: Re: FN-FORUM Re: [ OT ] physics question...
>
>
>
> > ... they have just transferred my project to India...
>
> There's a one-page article in tomorrow's Economist: 'Outsourcing:
> America's pain, India's gain'. It says the "export revenues of India's
> software services market reached $6.2 billion last year, up from under
> $500m in the mid-1990's".
>
> Further, "from mid-2001, they put a freeze on investments in software
> development centres and recruitment. Instead, an aggressive marketing
> campaign was launched to boost the image of India as an outsourcing
> location...".
>
> Marion
>
>
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