FN-FORUM: .com domain problem

date posted 26th January 2004 16:38

I've successfully dealt with Nominet over .co.uk name disputes, but I'm
not sure what the procedure is with a .com? Basically the current host
(http://www.101-network.com and do not touch them, as they are not only
incompetent but rude and surly) failed to process my client's renewal
payment, resulting in the domain becoming unavailable.

Since the job of chasing it up was passed to me, they have failed to
process my attempts at payment, by both CC and Paypal on three
occasions. Their only explanation is "its not are fault" (sic) and that
level of grammar is indicative of their overall standard...
They are also refusing to release its tag, so that I could renew it
through our reseller host.

What to do?

Cheers, Paul.