Re: FN-FORUM: [OT] Car Insurance problem...

date posted 1st February 2005 16:43

Probably not the insurance company's problem - you may have to deal with the
garage direct. If you have legal cover with your insurance policy may be
worth a call?

Niels

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A few weeks ago someone backed into my boyfriends car.
It was their fault - he was parked and in our room at the time.
They came and knocked on the door and were very apologetic and gave us
their insurance details.

My boyfriend's insurance company arranged a garage to pick his car up,
and a different garage to provide him with a replacement car.

Both were completely useless and the repair garage lost all the
paperwork from Direct Line, so everything was delayed a week.

Now the car is fixed and the passenger indicator is blowing a fuse
whenever activated.
This wasn't happening before the accident.

My boyfriends insurance company are saying "not accident, not us, you pay".

Is there a way of telling them 'legally' to f-off and get it sorted?

This whole thing has been a mess from day one.

Nicola

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Nicola Dunn

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