Re: FN-FORUM: IT support advice

date posted 23rd January 2006 13:27

Sam Morgan wrote:
> Need some IT advice.
>
> Got a PC that of a friend that is over time consistently producing a similar
> Blue screen on Boot errors after a couple of weeks of working without
> problems then suddenly they get a missing system file error on boot and
> continued blue screens.
>
> Basically they say they have not made any changes to the PC from my
> barebones install only used Word and browsed the Internet.
>
> This will be the third time in 2 months I'll have re-installed their PC, all
> that is getting installed is Windows XP home, Office 2003, Norton internet
> Security 2006, and a few drivers for ADSL etc etc and everything is up to
> date as far as service packs etc, a full virus scan has been done and the
> NAV & firewall is resident.
>
> I have done a full diagnosis of the HDD with a tool from the manufacturer
> and done a full sector overwrite "Low level format" of the drive so it is
> not an issue with the HDD drive AFAICT. I've even insisted they get a UPS to
> make sure it is not blackouts or power fluctuations causing data corruption.
>
>
> My next thoughts are that it is a hardware issue with the Motherboard which
> may be causing the corruptions. But I just don't have the time or setup
> (Test bench and spares) to replace parts to see if it makes a difference.
>
> Can anyone recommend my next course of action?
>
> Regards
>
> Sam Morgan
>
> WiredEyes / WebClickGo
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>
>
>
>
>
>
Hi,
How are You ?
I studied your details on this PC problem and i first thought would be
hard drive possiblely boot sector zero .
try replacing hard drive with fresh hard drive with clean install of xp
leave the pc running for 48 hrs non stop ( sorry connect UPS and load
software , POWERCHUTE for APC )
check you have enough ram and correct type.
I think if it was motherboard you would have errors during install.

Hope this helps

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