Re: FN-FORUM: Hosting

date posted 4th December 2006 18:18

Alex Libby wrote:
> I fully agree - it makes me wonder how the heck Hostgator manage to make any
> money! I know that they do not have their own servers, but use others stored
> elsewhere in the US, which are owned by a third party. Granted, if I had had
> a complicated problem, then I accept that they probably would not want to
> deal with me. But the two problems I have are not complicated at all - both
> of them arise from a simple lack of clear, easy to understand information.
>
> After all, if you were not sure where to look to find files you had FTP'ed
> up to the web, and could not understand why prices quoted at $8.75 for
> domains did not actually mean all domains, but just .com and .net ones,
> wouldn't you feel miffed? I have had 8 years experience in IT Support,

Hostgator use cPanel so your files will upload into
/home//public_html or something like that. The username is a
variable because you have a reseller account you will have created this
yourself. Have you tried logging into cPanel for your domain and using
the FileManager to view the files?

As for domains, the prices will vary depending on the TLD handling (in
the case of org.uk or co.uk this is Nominet). These can be registered
almost anywhere and pointed at your hostgator space. If you complain to
Hostgator about domains they will like as not ignore you, because they
don't offer domain registration directly.

Regards