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Re: FN-FORUM: SBS 2003 Backup Issue
date posted 19th January 2007 20:54
If you are using BackupAssist, you need to upgrade the version or don't
use the open file doodah.
What user account is running the backup? Is it THE administrator? It's
better create a user to run the backup and make that user a member of
backup users.
Are there any errors in the event logs?
You should exclude the virus quarantine folder - you're not going to
want to restore it.
Here is quote from MS tech support from SBS newsgroup on that problem
(you should read microsoft.public.windows.server.sbs - it's moderated by
MS and MVPs)
"Thanks for using SBS newsgroup.
Issue description:
==============
I understand that you encountered a problem when backup your SBS system.
Analyzing and suggestion:
===============
Generally speaking, you can use SBS 2003 backup to backup your system
without any problem. In order to narrow down the issue, we need to
gather
more information on this issue:
1. We have seen some issue that backup users has no permission to access
COM+ Class Registration Database and it proved to be the third party
applications, such as some Open File Manager Service. So please check it
on
the SBS Server to see if it is installed. If it is, uninstall it and try
again to see how everything is going.
If the issue still exists, compress and email me the following two
folders
and please let me know when the issue occurred the last time.
C:\Documents and Settings\SBS Backup User\Local Settings\Application
Data\Microsoft\Windows NT\NTBackup\data
C:\program files\Microsoft Windows Small Business Server\Support\Backup
Logs
2. Please also check your event view to paste any related error event to
newsgroup.
3. Please also test if you run NTBackup to backup your SBS system are
there
any problem occurred?
More info:
===========
Also based on my experience, this issue can be caused by some third
party
applications installed on the computer. We had been reported the
"Computer
Associates (CA) Unicenter 3.1 services", OpenFileManager, IBM's Tivoli
TSM
v. 5.2 will cause the issue like this. Do you have such applications
installed on the computer?
Backing Up and Restoring Windows Small Business Server 2003
http://download.microsoft.com/download/b/d/8/bd8e1a40-d202-429a-8eb7-26300d6
2bcc9/BKU_BkupRstr.doc
I appreciate your time on this issue; please feel free to post back. I
am
glad to be of further assistance.
Best regards,
Charles Yang (MSFT) "
.
----- Original Message -----
From: "Anthony Rome" [EMAIL REMOVED]
To: [EMAIL REMOVED]
Sent: Friday, January 19, 2007 3:40 PM
Subject: FN-FORUM: SBS 2003 Backup Issue
>
>
>
>
>
> Hi Forum
>
> Any SBS2003 people out there?
>
> We have a backup issue here which fails and has been for a couple of
weeks.
>
> The error is consistent. I have pasted the error report below: I
think it has
> something to do with the System State (it is ok if I donâ?Tt back this
up)
>
> Your help appreciated!
>
>
>
>
>
>
>
>
>
>
> 19/01/2007 10:30
> -------------------------------
> Date: 19/01/2007
> Time: 10:30
> User: SYSTEM
> -------------------------------
>
> Backup Runner started.
> NTMS session started successfully.
> EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
> Will enumerate on 5 media libraries found.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> Found an enabled library.
> InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
> Identify Media completed
> EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
> Will enumerate on 0 media types found.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
> Found an enabled library.
> InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
> Identify Media completed
> EnumerateNtmsObject(NTMS_PHYSICAL_MEDIA) succeeded.
> Will enumerate on 1 media types found.
> GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
> GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
> Found a tape media type in the library (4mm DDS).
> Launching NTBackup: ntbackup.exe backup [EMAIL REMOVED] Files\Microsoft
Windows
> Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS
Backup
> created on 19/01/2007 at 10:30" /v:yes /r:no /rs:no /hc:on /m normal
/j "Small
> Business Server Backup Job" /l:s /p "4mm DDS" /UM
> NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User.\Local
> Settings\Application Data\Microsoft\Windows
NT\NTBackup\data\backup02.log
> ==========================================
> Backup Status
> Operation: Backup
> Active backup destination: 4mm DDS
> Media name: "Media created 19/01/2007 at 10:32"
>
> Volume shadow copy creation: Attempt 1.
> Backup (via shadow copy) of "C: "
> Backup set #1 on media #1
> Backup description: "SBS Backup created on 19/01/2007 at 10:30"
> Media name: "Media created 19/01/2007 at 10:32"
>
> Backup Type: Normal
>
> Backup started on 19/01/2007 at 10:35.
> Warning: Unable to open "C:\quarantine\message.log.pif.Vir" - skipped.
> Reason: Access is denied.
>
> Backup completed on 19/01/2007 at 11:57.
> Directories: 6332
> Files: 60523
> Bytes: 15,282,338,659
> Time: 1 hour, 21 minutes, and 56 seconds
> Backup of "server\Microsoft Information Store\First Storage Group"
> Backup set #2 on media #1
> Backup description: "SBS Backup created on 19/01/2007 at 10:30"
> Media name: "Media created 19/01/2007 at 10:32"
>
> Backup Type: Normal
>
> Backup started on 19/01/2007 at 11:57.
> Backup completed on 19/01/2007 at 12:37.
> Directories: 4
> Files: 5
> Bytes: 6,455,468,846
> Time: 39 minutes and 56 seconds
> Backup (via shadow copy) of "System State"
> Backup set #3 on media #1
> Backup description: "SBS Backup created on 19/01/2007 at 10:30"
> Media name: "Media created 19/01/2007 at 10:32"
>
> Backup Type: Copy
>
> Backup started on 19/01/2007 at 12:37.
>
> Error: Could not access portions of directory System State\COM+ Class
> Registration Database.
> You may not have permission to open the file, or the directory may be
missing or
> damaged.
> Please contact the owner or administrator.
>
>
> Error: Could not access portions of directory System State\Registry.
> You may not have permission to open the file, or the directory may be
missing or
> damaged.
> Please contact the owner or administrator.
>
> Backup completed on 19/01/2007 at 12:37.
> Directories: 61
> Files: 21
> Bytes: 35,715,944
> Time: 5 seconds
>
> ----------------------
>
> Verify Status
> Operation: Verify After Backup
> Active backup destination: 4mm DDS
>
> Verify of "C:"
> Backup set #1 on media #1
> Backup description: "SBS Backup created on 19/01/2007 at 10:30"
> Verify started on 19/01/2007 at 12:39.
> Verify completed on 19/01/2007 at 13:54.
> Directories: 6332
> Files: 60523
> Different: 0
> Bytes: 15,282,338,659
> Time: 1 hour, 15 minutes, and 1 second
>
> Verify of "server\Microsoft Information Store\First Storage Group"
> Backup set #2 on media #1
> Backup description: "SBS Backup created on 19/01/2007 at 10:30"
> Verify started on 19/01/2007 at 13:54.
> Verify completed on 19/01/2007 at 14:34.
> Directories: 4
> Files: 0
> Different: 0
> Bytes: 6,455,468,846
> Time: 39 minutes and 58 seconds
>
> Verify of "System State"
> Backup set #3 on media #1
> Backup description: "SBS Backup created on 19/01/2007 at 10:30"
> Verify started on 19/01/2007 at 14:34.
> Verify completed on 19/01/2007 at 14:34.
> Directories: 61
> Files: 21
> Different: 0
> Bytes: 35,715,944
> Time: 5 seconds
>
> ----------------------
>
> ============================================
> NTBackup finished the backup with errors.
>
> For more information about failed backups, see the article on
troubleshooting
> your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414
>
> Backup ended at 19 January 2007 14:36
> Backup Runner finished.
>
>
>
>
> Anthony Rome
> Web Designer
>
> LME Ltd
> The Old Court House,
> 24 Church Street, Wellington, Shropshire, TF1 1DG
>
> Telephone: 01952 25 24 23
> Fax: 01952 25 24 22
> Website: www.lme.ltd.uk
>
>
>
>
>
>
>
>
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