Re: FN-FORUM: Bug tracking / help desk

date posted 30th October 2007 16:09

Alain Williams wrote:
> On Tue, Oct 30, 2007 at 02:13:51PM -0000, Richard Fletcher wrote:
>> Hi all.
>>
>> I'm after a bug tracking program which can check mailboxes for replies
>> to threads, understands projects in some way to differentiate between
>> different customers and can perhaps be used by customers with their
>> clients in turn.
>>
>> Can anyone suggest something that could be hosted on a LAMP server?
>
> Look at RT:
>
> http://wiki.bestpractical.com/view/HomePage
>

Thanks for the suggestion, I had forgot about RT, which I have used
before. I recall it being a pain to set up and administer however,
though it was someone else who was doing the griping as I was not an
admin, only a user.

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