Re: FN-FORUM: Email Transport Problem

date posted 9th January 2008 08:45

On 09/01/2008 02:32, Craig wrote:
> Hi,
>
> I’m having a problem with an automated email from an online shop I’m
> building. The receipt number keeps getting cut out. It’s definitely in the
> email when it’s waiting to be sent as I’ve inspected it in the mail server,
> however when the mail is received it’s missing. The receipt number is of the
> form “Receipt No: 76-20-765368519B523061T” I have it in the subject and the
> body text. When the email is received the “765368519B523061T” bit is missing
> from the middle of the email.
>
> If I send an identical mail myself from Outlook it’s received ok.
>
> Does anyone have any clues or has seen this before? It’s baffling me.
>
> Regards,
>
> Craig
>
>

At a guess you aren't encoding the email correctly, you need to encode
headers and the content, not just the content. If you're using php use
phpmailer or similar to send your mails, this should handle correct
encoding.

Martin