Re: FN-FORUM: Live Chat Support Type Systems

date posted 25th January 2008 11:17

I was thinking of writing one of these just last night. I thought I
could perhaps do something with Jabber, AJAX, PHP and, because of using
Jabber have a normal Instant Messenger program on the company side.
There are some freely available Jabber classes for PHP so this should be
easy to code.

Regards
Richard

Martin Wheatley wrote:
>
> Hi,
>
> A client has asked me to look into possibly adding a live chat support
> type system. A quick search on google has given back lots of results.
>
> Has anyone integrated anything like this before, I'm assuming most of
> the vendors out there will just give you some code to stick on your site
> for users to use, and then some software for the pc.
>
> Has anyone got any recommendations, ideally I'd like to have one that's
> free to keep the cost down for the client, in php (for the web front end
> at least) and customisable or based around templates so I can make it
> fit in to the web site.
>
> Thanks
>
> Martin
>




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