Re: FN-FORUM: Hi all (new here)

date posted 7th March 2008 10:07

Hey guys can i ask what an MSA is not really done much bout contracts
yet cheers Chris


Ben Johnson (Neogic) F wrote:
> Ben J wrote:
>
>> The last point is crucial: if you give the client a means of updating the
>> site themselves, they are obviously less likely to need your help in
>>
> future
>
>> / be willing to sign up to an MSA.
>>
>
> Dom wrote:
>
>> They're more likely to ask you to do another one, and refer you to other
>> potential clients.
>>
>
>
> We find the opposite: having an on-going MSA relationship with the client
> cements the relationship far more than a one-off website build after which
> the client updates the site themselves. Our MSA clients tend to refer more
> work to us than our one-off clients.
>
> An interesting side effect we find is that clients that are paying us a
> monthly fee are also quicker to commission upgrades and new work than
> self-sufficient CMS ones.
>
> Dom wrote:
>
>> I find the ethics of this "challenging".
>>
>
> There is nothing unethical or unusual about discounting the cost of a static
> build (vs. the cost of a CMS system that lets the client update the site
> themselves) as a reward for signing an on-going MSA agreement. That's just
> business sense.
>
> Cheers, Ben
>
> --
> Ben Johnson, Neogic Web Solutions
> // design . development . managed hosting
>
> w | http://www.neogic.com
> t | +44 (0)1242 808 262
> e | [EMAIL REMOVED]
>
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