Re: FN-FORUM: "Unable to verify as a trusted site"

date posted 5th May 2008 11:02

Cheers for that Sam.
He hasn't installed a cert before so more than likely that's the problem.

I'll forward your details to him if that's ok.

Lee Rickler
Director - Point and Stare - pointandstare.com
Web Design and Development for over 11 years

Sam M - www.wiredeyes.com wrote:
>> On Sunday 04 May 2008 21:22:18 Lee Rickler wrote:
>>
>>> I think the problem is that they have purchased a cert from Go Daddy
>>> ("because they were the cheapest") so I am trying to get them to buy
>> a
>>> proper one from Verisign or similar.
>> What does the signing chain for the certificate show?
>>
>> In any case there's plenty of cheap SSL certs available that are
>> "proper".
>> I'm not sure exactly what Verisign etc. give you apart from the feeling
>> that it's reassuringly expensive.
>>
>> Sam M of Wired Eyes sells certs - I've not yet bought one off him but I
>> intend to once the client in question gets the necessary Round Tuit.
>
> Thanks for the mention Dom. :)
>
> I doubt it is a problem with the go daddy certificate itself, most
> commercial Certificates these days should work in 99% of browsers. I suspect
> the certificate simply hasn't been installed properly.
>
> Some certificates are called linked or chained certificates (ones that
> aren't issued by a root certificate authority) and require two certificates
> to be installed. This may be the case here or it may be that your guy simply
> hasn't installed it correctly (Or at all).
>
> Buying a VeriSign cert will make absolutely no difference to the quality of
> the certificate or the level of security it offers, you'll just be out of
> pocket and your just paying for a name that’s all.
>
> We sell RapidSSL certificates for £8 per year. They are single root issued
> certificates so don’t need a chain (Issued by the same root authority as
> GeoTrust certs incidentally)
>
> The only time I would say you might want to pay more that that is if you
> want more TRUST. That is if you want to have for example a dynamic site seal
> that gives the impression of more trust in the certificate or if you want
> that lovely green address bar in IE (Called Extended Validation or EV) which
> might give the impression of more trust for your visitor.
>
> Regards
> Sam Morgan