RE: FN-FORUM: osCommerce install error

date posted 16th May 2008 15:55

Hi Sam,

Not a problem you guys were amazingly helpful and I'd well recommend your
hosting services for the excellent support alone.

Kind Regards


Ashley Harvey


-----Original Message-----
From: [EMAIL REMOVED] [EMAIL REMOVED] On Behalf Of Sam M
Sent: 15 May 2008 23:17
To: FN-FORUM / [EMAIL REMOVED]
Subject: Re: FN-FORUM: osCommerce install error



Hi Alex,

As Ashley's host (And yours :) ) I think I can come in here and report
we managed to get oscommerce to work on the server.

The problem was in the end nothing to do with oscommerce, permissions or
php version but in fact was a bug with apache not wanting to run php
within the tilde web space environment that Ashley was using for
testing. (I.E. With a web address as ip.address/~name).

Running with a proper domain php runs fine and so does oscommerce. We
setup a temporary sub-domain for his site and it's all working good now.

I'm not the Linux expert in our hosting company (I mainly deal with the
Windows side of things) so can't really explain why it doesn't work.

I'm just glad we sorted it in the end and appologies to Ashley for any
time wasted.. :)

Sam Morgan
www.servwise.com

Alex Libby wrote:
> Hi Ashley,
>
> I have not seen this error before, but from doing a little digging
> around, I think I may know where this stems from:
>
> Which version of osCommerce are you running? If it is version 2.2rc1
> or lower, than I suspect you may have a problem running from your host
> (I assume you have uploaded online, and are not running locally on a
> test server?). I don't think the error you mention below in itself is
> a real worry, but coupled with the fact that you appear to be running
> PHP5, and not PHP4, then this *may* be a showstopper. I don't think
> osCommerce at release 2.2 or below is really 100% compatible with
> PHP5; as I understand it, the intention was not to continue with heavy
> development of osCommerce at this level, but to reserve a lot of this
> planned development for version 3, now at alpha 4 level.
>
> In order to fix it, I think you may have to get in touch with your
> host, to see if they can set Apache to run PHP4. Something else I have
> seen that you may have to also do - you may also have to see if you
> can change the register_long_arrays entry in the php.ini file (I am
> not sure what to). If you cannot do it at server level, or have a
> security concern at that level, then it may be possible to do it in a
> .htaccess file - I think the command is "php_value
> register_long_arrays = on" (no quotes).
>
> Does this help ? I'd be interested to see if this works - I have read
> something of some of the issues with 2.2rc1 or 2.2rc2, and how it
> hopefully will be improved in version 3 - here's hoping this helps!
>
> Alex.
>
>
>
> -----Original Message-----
> From: [EMAIL REMOVED] [EMAIL REMOVED] On Behalf Of
> Ashley Harvey
> Sent: 14 May 2008 13:10
> To: FN-FORUM / [EMAIL REMOVED]
> Subject: FN-FORUM: osCommerce install error
>
>
> Hello,
>
> I'm trying to install osCommerce but it keeps coming up with a 500
> error message and when I check the error logs it says:
>
> "[Wed May 14 10:28:00 2008] [notice] mod_fcgid: call
> /home/american/public_html/catalog/install/index.php with wrapper
> /usr/local/cpanel/cgi-sys/php5"
>
> Has anyone come across this before that could throw some light on what
> I need to do to get it to work?
>
> Kind Regards
> Ashley Harvey
>
>
>
>
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>
>



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