* online help for a new Web server
* documentation for an integrated development environment for mobile applications
* editing and production of camera-ready copy (to the house style of Ashgate Press) of an academic work
* proofreading and editing for fiction and non-fiction titles
* design and delivery of a training course on a bespoke application for a public body, includes trainer and student manuals, program simulations and training database
* delivery of ePOS training for major retail and hospitality clients
* Typesetting of teacher packs for Key Stages 1-6
* Formatting educational slides for European language training
* Facilitating eLearning and assessments for a major utility
I am a Microsoft Certified Systems Engineer (MCSE) and Certified IT Professional Enterprise Administrator (MCITPEA)with many years' experience of installing, supporting and providing training on networks, desktop applications and operating systems. I also have sound knowledge and experience of Active Directory, TCP/IP, including DHCP and DNS setup. I have worked with Exchange Server in environments using all versions of Outlook.
TPMA. PTLLS and Certified Online Learning Facilitator.
Researching and writing content for the finance section of the UK government's web portal.
skills used: Content Writing, Copywriting, Editing
Barron McCann Ltd
This three-year project involved developing and delivering a set of training courses, including courseware and program simulations, for three line of business applications. I also built the training servers (Windows NT, SQL Server 7, IIS4 with ASP) and training network used to deliver this set of courses.
skills used: Technical Writing, Content Writing, Software Trainer, VBScript
Compusend Processors Ltd
Producing online help, marketing materials and Web copy for InternetCM, a new domain monitoring and brand protection system.
skills used: Technical Writing, Content Writing, Html, Editing, Html
Copy writing for the Better Guidance Programme. The project involved rewriting the Inland Revenue's online guidance notes in plain English to make them easier to understand.
skills used: Content Writing, Editing
Location flexibilityWithin Gateshead.
Within North East.
Within United Kingdom.
Length of contractDays.